Mavis Tires & Brakes

Barbara C 2 months ago

This location restored our faith in humanity and we will be customers forever. Darius interacted with several walk ins and was the kindest person we have seen at a business in memory. The team took great care of our tire issue in a timely and thorough manner and they were all just wonderful. You could not have a better representation of your brand than the people at this location!

Shauna 3 months ago

Replaced my busted up tire after I obliterated a curb - Got an appointment very quick and when the day came it was a fast process and they had me done in no time. Clean shop and inviting office/waiting area. They don’t pressure you with any other services either - just what you came in for and that’s all. Very friendly workers as well! Thank you Eric and Darius. Would recommend :)

Erin Jones 4 months ago

Mavis Tire on Rogers St Lowell is AMAZING! Nathan and Eric were both a pleasure to work with! I have a newly licensed teenager driver and I was able to get four new tires and rear shocks done same day. They were obviously busy. I appreciate them taking the car on such short notice after they heard me talking to my son about having to take a day off to bring the car back. The customer service is excellent! Price-wise you cannot beat them! Four new tires, balanced and and alignment came to $540. The rear shocks were replaced for $900 less than the dealership quoted. There was absolutely no upselling! I was informed while I was there of all the services they offer and will be bringing my car back anytime work is needed from now on. I would give them a thousand stars if I could!

christopher preve 5 months ago

Brought my truck to have a flat repair done. They were busy in the morning and had me book an appointment for the afternoon. They were very polite. Upon my arrival I showed them where the leak was and the lock for the wheels. They brought my truck in promptly and began the repair. As I watched them through the window I noticed they never took the tire off the vehicle. They just took the screw out and plugged the tire without installing a patch on the inside of the tire as stated in industry standards. Plug only is not considered an actual repair and deemed unsafe for long use. I was then charged 39.99 for a repair that wasn’t actually completed and when I asked them about it they just said they don’t do that there. If you are not patching a tire per industry standards and having people leave with a temporary repair that should be stated when booking the appointment. Update. Went to town fair tire to have an inner patch installed and was informed that whoever installed the plug damaged the inside of the tire by reaming out the hole improperly and the tire needs to be replaced.

TMiles Photography 6 months ago

I had my brakes done here and the entire process was outstanding from start to finish. I initially stopped by for an estimate, was able to book an appointment the following week, and had the brake work completed quickly and efficiently. The customer service was excellent—warm, professional, and welcoming. Eric and Nathan were both great to work with, and I also appreciate the technician who worked on my car behind the scenes. The pricing was very fair, especially compared to what my dealer quoted me, which made the experience even better. Highly recommend for anyone needing brake service or general auto repair. I’ll definitely be returning for future service.